What else should I include when returning my product? Customer Service Manager 15 November 2019 11:49 Your returns reference, a covering letter and any accessories that were supplied with the product. Related articles How long will it take for you to assess my guarantee claim? How do I return an unwanted, incorrect or damaged order? Do I need to register my guarantee? Where do I send my product? How do I know if my product is dishwasher safe?